Custom software for plumbing companies
A CRM and software built for plumbing companies, owned by you
Plumbing companies need fast dispatch, consistent flat-rate pricing, and a way to stay in touch with customers between emergencies. Software built for your shop handles all three, and can track recurring work like backflow testing that generic tools ignore.
Example build
Your CRM
A CRM that remembers every property, fixture, and past call. It can track:
- Residential and commercial customers and properties
- Service history: water heaters, sewer lines, fixtures, and photos
- Membership or service-plan customers
- Backflow devices and annual test due dates
- Property managers and builders who send repeat work
Subscriptions this can replace
- ServiceTitan
- Housecall Pro
- Jobber
- Price book add-ons
- Spreadsheets for backflow tests
Example builds
Apps and tools I can build for you
Flat-rate price book
Your tasks and prices on the tech's phone, so quotes are consistent across the team.
Dispatch and emergency queue
Emergency calls jump the line, with the nearest available tech suggested.
Backflow testing tracker
Every device, test date, and result, with reminders and reports ready for the water district.
Membership program
Sell and manage service plans with priority scheduling and member pricing.
Field app
Before-and-after photos, camera inspection notes, parts used, and signatures.
Automations that save your team hours
- Annual backflow test reminders
- Water heater age outreach
- Follow-ups on unapproved estimates
- Invoices synced to QuickBooks when the job closes
A person approves anything that goes to a customer or moves money. How automation works.
What you own at the end
- The source code, in a repository under your company account
- Your database and every customer record, exportable any time
- Hosting in your name, with no per-user or per-tech fees
- Training for your office and field teams
- Know-how to change and improve it yourselves with AI
Common questions
Can you build reports in the format our water district wants?
Yes. Backflow test reports can be generated in the layout your district requires, as PDF or a file for upload.
Can techs take payment on site?
Yes. The field app can take card payments through your existing processor, such as Stripe or Square.
Other industries
Insurance agencies · Electrical contractors · HVAC companies · Retail stores · Contractors & construction · Landscaping & lawn care · Property management · Auto repair shops · Professional services
Let's sketch the software your business needs
Book a free 30-minute consultation. Tell me how your business runs and what you pay for today, and I'll outline the CRM and tools I would build, what they would replace, and roughly what they would cost.